All Plus Plan Features +
Skyhook’s Managed WordPress Hosting has been designed to ensure that you get the most out of your web hosting experience. Our dedicated servers are the best in the business and specifically optimized for your WordPress website. We offer 24×7 uptime monitoring, daily backups, SSL certificates, and everything else you need to be at ease knowing that your website is always performing at its best.
Our Hosting Plans
Platinum
For websites that actively market & make updates
In addition to receiving the services of Plus-level hosting, Platinum Hosting customers enjoy our highest level of responsiveness, and up to 2 hours/month of included support requests.
$449/MO
per install
Plus
For websites that need extra resources
Customers running heftier websites, such as an eCommerce, member portal, or network website*, will find that our Plus Plan is perfect for the extra resources these websites require.
*Additional charges apply for each site in the network. See our FAQ for more details.
$149/MO+
per install
Premium
For informational-type websites
If you aren’t selling anything online or running any membership plugins, this plan is perfect for you. Examples of some informational-type websites include Chiropractic, Dental, Law Firms, etc.
$95/MO
per install
Not sure which plan is right for you? Compare our plans.
AMAZING SUPPORT
Our support team ROCKS! Not only do we manage and maintain your website like it was our own, our team of WordPress professionals are standing by to assist with new feature requests and enhancements.
MANAGED CARE
Perfect for clients who know it’s important to keep their website updated, but don’t necessarily have the time or resources to handle the updates themselves. Our team of WordPress specialists have been developing, maintaining, and hosting websites for over 10 years.
OPTIMIZED FOR WORDPRESS
Using the best available managed WordPress hosting platforms, 24×7 uptime monitoring software, and daily backups, your site lives on the sturdiest platform available.
Hosting with Skyhook has been the best thing since sliced pickles. Seriously though – we’ve migrated all of our web properties to their team and we couldn’t be happier with their responsiveness, technical chops and making sure everything stays secure and up-to-date. Highly recommended.
Skyhook’s managed hosting solution is top notch and uptimes are superb. It’s comforting to know that they are continuously updating WordPress to prevent issues and monitoring the server at all times. Their support response times are great and requests get handled as if it was their own website.
We entrust Skyhook to support us with back-end and public facing elements on our site. The Skyhook team is creative, efficient, easy to work with and responsive. Our design and maintenance projects are scoped and consistently delivered on time without any surprises.
Don’t see quite what you need? Contact Us for a custom quote.
Why managed hosting?
Keeping your WordPress website and plugins updated is one of the smartest things you can do to increase security and ensure consistent performance. Our managed hosting solution is perfect for clients who know the importance of keeping their website updated, but don’t necessarily have the time or resources to handle the updates themselves. Our team of WordPress specialists have been developing, maintaining, and hosting websites for over 10 years.
Do I need WordPress support?
You betcha! Keeping WordPress core and plugins running on their latest versions is one of the best ways to ensure your website is safe and performs at its best. Not only do we manage and maintain your website like it was our own, our support team of WordPress professionals is standing by to assist with new feature requests, enhancements, or issues. We make it easy to submit a ticket to our support team and get a free quote.
What type of payment plans do you offer?
We offer risk-free, cancel at any time, month to month or annual billing for our hosting plans because we are so confident that you’ll love our managed care. All clients that sign up for annual billing will also receive a 5% discount off of the hosting plan. Select annual billing at checkout and we will automatically take 5% off your bill.
What level of access will I have to my website?
Full access. After the website is live, we will add you to the customer portal. From the customer portal you can access your backups, database, domains, CDN, redirect rules, error logs, SFTP users, SSL’s, etc…
What about email?
Great question. Our Managed WordPress Hosting does not included email services. If your email service is with your current host, you have a couple of options for email. You can keep using your current email if you’re happy with it. If you’re not happy or are looking for an excellent email service upgrade, we recommend using G Suite as your email provider. Our team members will be happy to assist with setup if you decide to go with G Suite.
How many installs can I have on my account?
Our hosting plan fees are per install / per database and come with a wide range of benefits that you don’t get with a normal shared hosting plan. To add a new install, all you would need to do is select a plan above, provide us details on the new website, and complete the registration. We’ll have your new install up and running in no time.
What is included in the migration fee?
Our migration fee is a one-time fee that is used to cover the cost of everything that is included with moving your website from your current host, to our servers. This fee includes: Setting up a new install on our servers, coordinating the migration with your team, transferring your website to our servers, testing and setup on the new environment, staging site creation, SFTP setup, adding you to our monthly maintenance schedule, and finally, completing any DNS changes that need to happen to complete the transfer. The migration fee only applies to websites that Skyhook did not develop, or websites that are already live on a different server.
What about Multisite install?
The Plus plan is required for a single Multisite install. Each additional site you add to your network will require a $25 add-on fee per month. For example, the cost to host 1 Multisite install with 3 extra network websites would be $149 for the Plus plan + $75 in add-ons, for a total of $224 per month. This fee is required to help offset the cost of the additional resources and maintenance needed to support your Multisite network as it continues to grow.
Do I have to use your hosting to get managed care?
Yes. The reason we are able to offer our monthly maintenance at such an affordable price is because we have control over the server / environment. This control allows us to offer best-in-class WordPress hosting while we monitor and streamline the monthly maintenance we perform on your website.
What is the difference between my own account at WP Engine and your plan?
First off, we love WP Engine! We love them so much that we selected two of their Premium Level servers to support our Managed WordPress Hosting offering. This Premium level has several distinct advantages and benefits:
- Dedicated Architecture – we know exactly who your neighbors are on our server and we only let good neighbors move in.
- High Performance boost – we can offer lighting fast website response times.
- Faster Support Responses – we get our questions answered faster from their team.
- Skyhook Advantage – you gain a team of skilled WordPress developers who will look after and maintain your website, just like it was our own.
The Personal, Professional, and Business plans that WP Engine offers can be a great solution for some clients. Our Managed WordPress Hosting solution is perfect for clients who want best-in-class hosting and a team to help them keep their website up and running smoothly.
Why should I pay you instead of GoDaddy?
Great question! Our experience, our support, our team, our servers…we could go on and on.
We like to think of it this way…if your website is important for your business and your business is important for your quality of life, then choosing the cheapest option for website hosting just doesn’t make sense. There are very few cases for which we would recommend choosing a shared hosting plan at any of the larger hosts.
The biggest benefit of hosting your website with us is the level of experience our team has working with WordPress websites. In most cases, we will have just finished developing your brand new website, it’s ready to launch, and now our number one goal is to keep you a happy client. The best way we know how to do that is to continue to work with you to keep the website up and performing at its best, so you get the best value for your purchase.
You wouldn’t buy a new luxury car, drive it to an unknown neighborhood and park it in a garage that is extremely large, unsecure, and has no attendants…would you?
What do you need from me to get started?
Once you have selected a plan and completed our billing process, one of our team members will reach out to you for the following information:
- Migration Date – when would you like your website moved?
- WordPress Admin Access – you can either share your login credentials or create a new admin account for us. Please use:
- Username: skyhook
- Email Address: support@skyhookmarketing.com
- FTP or cPanel Access – we need this information to transfer your website files.
- Domain Registrar Access – we need this information to update your DNS records when the move is complete. This is where your domain is registered. If you’re unsure, you can use this free tool to find out. If you’re uncomfortable giving us access to make these changes, no problem. Just let us know that you will be handling these updates yourself and we will provide you with the records at the appropriate time.
What does my monthly report include?
Every month you will receive a PDF report from us after we complete our maintenance on your website. Your monthly report will depend on the plan that you signed up for.
Platinum Plan: What can I get in my two hours?
You can submit tickets for anything that can be completed on your website in 2 hours or less. Content updates, PDF uploads, menu updates, image updates, small design changes, and plugin installs are just a few examples. We make it easy to submit a ticket to our team by email or phone. After your request is received, one of our team members will review it and follow up with you if there are any questions or if it falls outside of the 2-hour range.
- If the ticket is in range and we have all the details needed to complete the request, we will complete the work and follow up with you once it’s done.
- Don’t worry if the ticket will take us longer than 2 hours to complete. We’ll respond with a quote for your approval on the overage, and give you the option to pull from your accrued balance or to make a one-time payment.
*Most support requests will be completed by our team within 48 – 72 hours. Your support rep will always let you know if it will take longer.
Still have questions about which plan is right for you? Use the form below to send us a message.
