Application

WordPress Client Success Manager

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Thank you for your interest in this position. To enter our consideration pool, please answer a few short questions, and upload your resume below:

General information

First Name*

Last Name*

Email*

Phone Number*

How Did You Hear About This Job?

Target Salary Range

How Long Have You've Been Working In a Web-Related Field?

Skills

How many years of professional WordPress experience do you have managing client websites?

Describe a recent WordPress maintenance task you completed for a client.

Have you ever had to fix a WordPress site that was broken or compromised? What did you do?

As a WordPress Client Success Manager at Skyhook you will be engaging with clients daily.

Rate yourself (1-10) on the following skills

Note: a 1 signifies that you have no experience at all and a 10 signifies that you could speak at a conference about that particular topic.

Working directly with clients on website projects

Explaining technical concepts to non-technical people

Managing client expectations and timelines

Identifying opportunities for additional client work

Building long-term client relationships

Managing multiple client requests simultaneously

Prioritizing tasks and meeting deadlines

Knowing when to escalate or ask for help

Basic WordPress Editing

Problem Solving

Estimating

Troubleshooting/Debugging

Which aspect of this role interests you most?

Hands-on WordPress technical work

Building client relationships

Both equally

Business development and growth opportunities

Why are you interested in this specific role at Skyhook?

Is there anything else you would like to add or share?

Resume & Introductory Video

Resume Upload

Max. file size: 50 MB.

Link to introductory video (optional)

Legal Stuff

REQUIRED TO APPLY*

I live in Arizona.

I am legally authorized to work in the United States.

I do not require sponsorship for employment visa status (e.g. H-1B visa status) now, nor in the future.

I certify that answers given in this application are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this form as may be necessary for reaching an employment decision. I understand that I may be asked to arrange reference calls with managers I’ve worked for.

Signed

Your Name